"After phoning customer service with his attorney, Temple said the company told him he would have to pay $50 for it to conduct an investigation."

After reading this article, I became a little more incensed with Charter.  I still haven't written up my review on them. After hearing Dave go through his Adelphia/Time Warner problems, and then reading this article…

I don't know how companies can think they can charge money to fix things that they broke. Your stuff ain't working.  You fix it.  Don't get try to get any more of my money when I'm already paying for something that's not working.  How dare you try to ask for more money to fix it.

I finally posted my review for Charter.  It's can be quite entertaining, but it gets my blood flowing.



I love reading Bill Simmon's articles.

89. Jermaine O'Neal, Pau Gasol (tie)
I like both of these guys as players. But when you're making max money, and you're the best guy on your team, you can't keep saying things like "Maybe it's time for me to move on" or "Maybe we'd be better off if I played somewhere else." You signed that contract and accepted the responsibility to be the franchise player on the team. Now that same franchise is struggling — partly because of your inadequacies, by the way — and you want to flee the premises like it's a crime scene?

I write this every year, and I'm writing it again: Just once before I die, I want an NBA owner to hold a news conference that will unfold like this:

"Thanks to everyone for coming today. I just wanted to quickly address (unhappy superstar making max money)'s comments today. Here's my response: F— you. I should be the one complaining, not you — you wanted to be paid like a franchise player when you're clearly not. More than anything else, that's why we suck. Hell will freeze over before I send you to a better team. Repeat: Hell will freeze over. You're stuck here. End of press conference."